FAQs

Can't find the answer below?

Please contact our office via info@rapidascent.com.au or (03) 52 61 5511.

I am no longer able to participate, where can i review the refund policy?

Please click here to review the refund policy, This will be strictly enforced.

Can I transfer my entry to a friend?

You may transfer your entry to another rider for a $15 transfer fee up 12:00pm Tuesday 15 August (but the earlier the better). No transfers will be accepted after this time. Please email info@rapidascent.com.au to arrange a transfer.

 

DO I HAVE TO ENTER ALL 6 STAGES?

No, you may enter as a Single-Stage Rider and select the stages you wish to compete in. Click here for more entry information.

 

I am brinGing my family/friends along to the event, are they able to volunteer if they are not participating?

Yes – we encourage competitor’s family/friends to get involved throughout the week by volunteering. This is a great way of seeing some great locations around Alice Springs. Please e-mail info@rapidascent.com.au if you would like to volunteer.

 

I am a local rider and a member of Alice Springs Cycling Club or Rough Riders MTB Club, how do I get my cash back?

Please tick the check box when registering for the event and show your member's card at registration to receive your $50 cash back.

 

ARE THERE DISCOUNTS FOR ENTERING AS A GROUP?

Yes! If you are entering as a group of 5 or more 'Six-Stage Riders' you are eligible for casback at race registration. To enter your group, please select 'yes' when registering and advise us of your Group Name. Please click here to see Group Entry details, including all terms and conditions.

Do I need to carry any compulsory items for the event?

The following equipment MUST be carried with you for all stages of the event (except Stage 3):

  • Emergency safety blanket
  • A First Aid Kit comprising at least: 2 x crepe bandages, 2 x non-adhesive wound dressings, 6 x steri-strip wound closures, 1 x triangular bandage and a pair of surgical gloves.
  • Mobile Phone
  • For Stage 6 only, you must carry working headlights and a rear red light

First Aid Kits and Safety Blankets will be available for sale at Registration. 

Full details are available here.

HOW DO I BOOK AIPORT TRANSFERS?

Airport transfers are available for $15 per person, per transfer. Transfer bookings can be made through the entry system. If you have already booked, please email info@rapidascent.com.au to arrange your transfer.

 

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