Can't find the answer below?
Please contact our office via [email protected] or (03) 52 61 5511.
I am no longer able to participate, where can i review the refund policy?
Please click here to review the refund policy, This will be strictly enforced.
Can I transfer my entry to a friend?
You may transfer your entry to another rider for a $15 transfer fee up 12:00pm Tuesday 20 August (but the earlier the better). No transfers will be accepted after this time. Please email [email protected] to arrange a transfer.
DO I HAVE TO ENTER ALL 6 STAGES?
No, you may enter as a Single-Stage Rider and select the stages you wish to compete in. Click here for more entry information.
I am brinGing my family/friends along to the event, are they able to volunteer if they are not participating?
Yes – we encourage competitor’s family/friends to get involved throughout the week by volunteering. This is a great way of seeing some great locations around Alice Springs. Please click 'Volunteers' on the menu above and complete the details. Email [email protected] if you have any questions around volunteering.
I am a local rider and a member of Alice Springs Cycling Club or Rough Riders MTB Club, how do I get my cash back?
Please tick the check box when registering for the event and show your member's card at registration to receive your $50 cash back.
ARE THERE incentives FOR ENTERING AS A GROUP?
Yes! If you are entering as a group of 5 or more 'Six-Stage Riders' you will receive an event branded merch item customised with your group name. Please click here to see Group Entry details, including all terms and conditions.
Do I need to carry any compulsory items for the event?
The following equipment MUST be carried with you for all stages of the event (except Stage 2):
- Emergency safety blanket
- A First Aid Kit comprising at least: 2 x crepe bandages, 2 x non-adhesive wound dressings, 6 x steri-strip wound closures, 1 x triangular bandage and a pair of surgical gloves.
- Mobile Phone
- For the night stage you require front lights and a red light for the back of your bike
A limited number of First Aid Kits and Safety Blankets will be available for sale at Race Registration. Please pre-order these items via the merchandise shop to avoid dissapointment.
Full details around equipment and saftey are available here.
HOW DO I BOOK AIPORT TRANSFERS?
Airport transfers are available for $27 per person, per transfer (inlucidng transfer of your bike). Transfer bookings can be made through the entry system. If you have already entered, please email [email protected] to arrange your transfer.