Frequently asked questions
Here are the answers to some common questions about the Otway Odyssey.
If you cannot find the answer to your question below please email firstname.lastname@example.org
1. Will I receive my plate in the mail?
If you paid for Race Plate Postage when you completed your entry it will be posted out to you on or before Friday 8 February 2019. Otherwise, race plates will be available for collection at Race Registration on Friday 22 February, and Saturday 23th February 2019. Cut-off to pay for plate postage is 8:00am, Thursday 7 February.
If you did not pay for postage but would like your plate posted, please login to your entry, click on Merchandise and add 'Race Plate Postage', then make payment to confirm.
Please note this will be an additional cost of $10 per race plate.
2. What happens at registration?
You will collect your race plate with timing chip attached to the back of the plate along with any merchandise you may have ordered from the Merchandise Store. You do not need to bring anything - just a smile :)
3. Can I swap my entry between the different races - say from the 100km to 50km or vice versa?
Yes – as long as we have not reached our field capacity we are happy to arrange this swap prior to the event. Please email email@example.com prior to 12pm (AEDT) on Thursday 21 February
Please note: swapping from 100km to 50km, the difference in entry fee will not be refunded. Swapping from 50km to 100km you will be required to pay the difference in entry fee. Any changes at race registration incur an additional $10 fee.
4. Can I order event merchandise?
Yes – you can order merchandise when you complete your entry online. If you missed this in the entry process, please visit our Merchandise page.
5. Am I able to pull out of the event and get a refund?
Yes – if you email firstname.lastname@example.org prior to 17:00 (AEDT), Sunday 10 February 2019 you are eligible to receive your entry fee refunded minus a 20% admin fee (min $10 and max of $40) OR we can arrange a Rapid Ascent credit minus a 15% (min $10 and max of $40) administration fee.
After this cut-off, we will not be issuing refunds or credits.
6. Are you allowed to receive external help?
Mechanical assistance can only be received by other riders or the designated event mechanic.
Competitors in the MTB events may only receive external support from support crew within the confines of the Forrest Football Ground at the 38km and 64km points in the 100km race, and at the 25km point on the 50km race (approximate distances). This area is defined as any section along the course that is within the playing surface of the Forrest Football Ground.
Competitors in the GOGG events only receive external support from support crew in the time-out zones between the timing mats.
Any riders seen to be receiving any external support outside of this designated area will be given a 30 minute penalty - this includes collecting water bottles or other hydration or nutrition from spectators as well as items that have been ‘pre-placed’ on the course for collection during the race. This will be strongly enforced in 2018.
7. Will there be hydration available on the course?
Otway Odyssey MTB races: Yes. Each distance has at least one water point on course – please refer to the Course Description page for details.
GOGG races: Yes, there will be water points and a time-out zone with coffee, cakes and other supplies on each race course.
8. My family is coming along, are they able to help out on the day?
Yes – we appreciate all of the help we can get and volunteering is a great way to be involved. Check out the Volunteers page for more information.
9. I was too late in getting accommodation at the Forrest Caravan Park, what should I do?
We suggest calling the Apollo Bay and Colac Visitor Information Centres. They will be able to assist with any accommodation available in the area.
Apollo Day Visitor Information Centre – 03 5237 6529
Colac Visitor Information Centre – 03 5231 3730.
10. Can I camp at the event expo area?
No – We do not allow camping at the event expo area. Please call the Visitor Information Centres listed above for further information.
11. Is there any compulsory equipment I need to take?
It is compulsory to carry a basic first aid kit for 100km Odyssey, 50km Shorty and 30km Rookie events. First Aids kits must contain at least:
- 2 x crepe bandages
- 6 x wound closure strips
- 1 x triangular bandage
- 2 x non-stick wound dressing pads
- A pair of surgical gloves.
These are available to purchase at registration for $15 and online via the Merchandise Store.
GOGG races: There is no compulsory equipment required to be carried.
For more information on mandatory and recommended gear check out the Equipment and Safety page.
12. What is the Fire Safety and Extreme Weather policy?
Click here for more information on Fire Safety procedures.
13. Where are the results for this event?
Results can be viewed on the Results page of this website.
14. How can I view the photos from the event?
All images can be viewed at www.supersportimages.com
15. What date are the categories for this event determined on?
Age categories will be determined by your age on Saturday 23 February 2019.
16. Where can I park?
Parking is available in the pony club next door to the event expo. Entry is by gold coin donation.